This Privacy Policy explains how M Tech Fixers (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit mtechfixers.com (the “Site”) or interact with our services, including Meta Lead Ads forms and our website contact forms (collectively, the “Services”).
By using the Site/Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site/Services.
Controller: M Tech Fixers
Email: info@mtechfixers.com
a) Information you provide directly to us
Leads & enquiries: name, email, phone/WhatsApp number, company, project details, budget/preferences.
Communications: messages sent via our Site forms, email, or social platforms.
Billing (if you purchase): billing name, address, invoice details (we do not store full payment card numbers).
b) Information we receive from third parties
Meta Lead Ads: If you submit a lead form on Facebook or Instagram, Meta sends us the information you chose to provide in that form (e.g., name, email, phone, answers to custom questions). Your use of Meta platforms is governed by Meta’s terms and privacy policy.
We do not use cookies, pixels, or similar tracking technologies on our Site.
We process personal data only where a legal basis applies:
Provide and improve Services (respond to enquiries/quotes, deliver projects, troubleshoot).
Legal basis: Contract, Legitimate Interests.
Customer support & communications (answer questions, send project updates).
Legal basis: Contract, Legitimate Interests.
Marketing with consent (e.g., newsletters you opt into). You can opt out anytime.
Legal basis: Consent (or Legitimate Interests where permitted).
Legal compliance (tax/audit, responding to lawful requests).
Legal basis: Legal Obligations.
We do not sell personal information.
We do not “share” personal information for cross-context behavioral advertising.
We advertise on third-party platforms (Meta) without placing tracking technologies on our Site.
We share data only with trusted providers who help us operate the Site/Services and who are bound by contracts to protect your data:
Hosting & infrastructure: e.g., Cloud hosting providers.
Website & forms: WordPress, Contact Form 7 (or similar).
Email & productivity: e.g., Google Workspace/Gmail.
Payments/Invoicing (if used): e.g., Stripe/PayPal (they process payments; we receive confirmations).
Professional advisors: legal, tax, accounting where necessary.
Authorities: where required by law or to protect rights, safety, or property.
We do not allow vendors to use your data for their own unrelated purposes.
Your information may be transferred to and processed in countries other than your own. Where required (e.g., transfers from the UK/EEA), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or other lawful mechanisms. Contact us for details.
We keep personal data only as long as necessary for the purposes above and to comply with legal, accounting, or reporting obligations. Typical retention periods:
Leads & enquiries: up to 24 months after last interaction.
Project & invoicing records: up to 6–7 years (legal/tax reasons).
We delete or anonymize data once no longer needed.
Your privacy rights depend on your location. In all cases, you can contact us at info@mtechfixers.com to exercise applicable rights. We may need to verify your identity.
UK/EEA (GDPR/UK GDPR)
Access, correction, deletion, restriction, portability, and objection to processing (including marketing).
Where processing is based on consent, you can withdraw consent at any time.
Complaints: UK residents can contact the ICO; EEA residents can contact their local Data Protection Authority.
California (CCPA/CPRA)
Right to know/access, correct, and delete personal information.
Right to opt out of sale/sharing (we do not sell or share).
We will not discriminate against you for exercising your rights.
Canada (PIPEDA)
Access and correction rights; right to withdraw consent subject to legal/contractual limits; right to contact the Office of the Privacy Commissioner of Canada.
If you subscribe or opt in, we may send newsletters or offers. You can unsubscribe at any time via the link in the email or by writing to info@mtechfixers.com.
We use reasonable administrative, technical, and physical safeguards to protect personal data (e.g., encryption in transit, access controls). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our Site/Services are not directed to children. We do not knowingly collect personal data from children under the age of 13 (or the age of digital consent in your jurisdiction). If you believe a child has provided us data, contact info@mtechfixers.com and we will delete it.
Our Site may link to third-party websites or platforms (e.g., Facebook/Instagram). We are not responsible for their privacy practices. Review their policies before providing personal data.
We may update this Policy from time to time. The “Last updated” date at the top shows when the latest changes were made. Material changes will be highlighted on the Site where appropriate.
Questions or requests about this Policy or your personal data:
Email: info@mtechfixers.com
